We have adapted rapidly to help expand tools for selling in a post COVID-19 world.
In this time of uncertainty, more and more people are becoming unwilling to leave their homes, yet you and your real estate agency need to keep moving; need to keep hitting your targets.
The o360o, Virtual Tours have always been designed with remote viewings in mind, an innovative way to keep your agency operating as usual while keeping everyone safe.
Although the standard virtual tour product offering allows your clients to experience a
property first-hand from anywhere in high-resolution, our aim was always to add the next level to the digital interaction; because it’s your expertise on the viewing that assists a client to buy, not only actually seeing the property.
So behind the scenes, the our team have been working on functionality to recreate that back-and-forth. We call this function ‘o360o live’. This feature enables you to accompany your clients through their virtual tour in a video chat experience to add that personal, one-to-one expertise.
Recent events and the increased problems with travel has led to a necessity driven faster launch of this feature.
With this extra capability, you can keep your agency running and avoid the need for potentially dangerous face-to-face viewings.
Many businesses have already used this feature to successfully close deals with international clients who have never seen the property.
Now, as even local clients’ viewing requirements change, so should the way your agency showcases a sales or rental listing.
As businesses look to adapt to the global changes swirling around us and establish new ways of working, it’s imperative that clients are serviced with the same high levels of customer experience.
As the real estate industry, we should collectively protect crucial parts of the clients’ decision-making process, like the viewing of a property.
With o360o’s latest updates to virtual tours, a member of your team can now directly video call a client whilst they are remotely viewing a property, to ensure any specific questions can be answered.
This way, your team can maintain the same level of interaction and bespoke expertise that the modern client has come to expect when viewing a listing.